FAQ
Frequently Asked Questions
What is FileScam.com?
FileScam.com is a free directory that helps consumers research companies, phone numbers, emails, and payment descriptors linked to scams, and file a scam report to warn others.
How do I file a scam report?
Find the company in our directory and use the "File a Scam" link on its page, or go to the File a Scam page directly. You'll provide the transaction date, amount, and a description of what happened.
Is it free to file a scam report?
Yes. Searching the directory and filing a scam report on FileScam.com is completely free.
What information do I need to file a report?
Have the transaction date, the amount charged, details about the purchase, and the reason you're dissatisfied with the product or service ready before you start.
How do I identify an unfamiliar charge on my statement?
Search our directory by the payment descriptor — the text that appears next to the charge on your credit card statement — to see which company it belongs to and whether it has been reported.
Can I have information about me removed?
Yes. Email us at support [at] filescam [dot] com with the specific page and details, and we'll review your request.
Still have a question? Contact us or read What Is a Scam?.