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A merchant took your money?

Report the scam. Warn the next person.

If a business charged you and never delivered, you're not alone — and you're not stuck. Research who's behind it, then file a scam report in about five minutes.

✓ Free✓ Confidential✓ No account needed
I thought the money was gone for good. Filing a report gave me the paper trail my bank needed to open the dispute.

— A consumer we helped

How it works

Three calm steps

Step 1

Research

Look up the company, phone, email, or the payment descriptor on your statement.

Step 2

File your report

Tell us what happened. It takes about five minutes and no account is required.

Step 3

Warn others

Your report is added to the directory so the next person can spot the scam first.

Explore the directory